Managed IT Services
Whether you need affordable and effective Managed IT Services or already have an internal IT staff, Cosaint Technologies is your secure technology advocate to reach any goal.
24/7 IT Monitoring
We’ve got you covered. What's that mean for your business? Support, monitoring & patching 24/7/365 so that you’re never unprotected.
Certified Help Desk
Our local team of technicians, based in Tampa, FL are there when you need us. Available 24/7/365 days a year, we are there to help you with issues.
Managed IT Resources
As your managed IT partner, we assume responsibility for your technology and have developed the best resources to service it.
Enterprise Grade Help Desk and Expert Managed IT Support
Since 2001, we have built a reputation based on results and accountability to our clients. What does this mean to you? You can rest assured your IT support needs are handled with speed and quality allowing your business to run smoothly. Using our platforms, we proactively prevent many IT bumps from ever impacting your business. On average, our team answers telephone calls in under 30 seconds and provides one call resolution over 90% of the time.
With a Managed IT Plan from Cosaint, you can expect
We pride ourselves on delivering outstanding service, that’s why we ask for your feedback after every interaction. Our team will treat you with respect and address your issues using terminology you can understand. Our engineers know their platforms, but more importantly have a background in customer service and want to help.
Outstanding
Customer Service
We pride ourselves on delivering outstanding service, that’s why we ask for your feedback after every interaction. Our team will treat you with respect and address your issues using terminology you can understand. Our engineers know their platforms, but more importantly have a background in customer service and want to help.
Best-in-Class
Engineers
When you sign with Cosaint, you have 24/7 access to best-in-class engineers that are certified and trained in the most recent technologies. They support hundreds of end-user incidents every day, so they are familiar with even the most obscure issues across many platforms.
24/7 Remote Monitoring and Maintenance
Our platform and team works around the clock monitoring issues in key network elements (server, workstations and firewalls) before they become critical, and can identify and resolve issues fast, often before you even know there is a problem. We use best in class enterprise tools to monitor, alert and manage your systems keeping them in peak health and safe in case of disaster and secure from hackers.
24/7/365 Help
Desk Support
Our local team of technicians, based in the Tampa area, are there when you need us. Available 24/7/365 days a year, we are there to help you with issues you may have because our goal is your success. Whether through our ticketing system, by phone or through email, we make every piece of communication productive. We get to know your network and users and pride ourselves on being part of your team buy providing unlimited help with any covered device.
Flat Monthly Fee with
No Surprises
Budgeting is made easy with our fixed-rate solutions. Services, monitoring and labor are in one, all-inclusive package. Projects are pre-approved by you and completed on-time and within budget to prevent unexpected bills.
Peace of Mind so You Can Focus on Business
Clients can free their mind of all things IT (backups, what to do in a disaster, lost data, slow connectivity, downtime, productivity, security, and so much more). Not only is having the stress gone a huge mind-shift, but clients can focus their time on growing their own business and making it more profitable.