Cybersecurity
Locked down, layer by layer.
Your X-rays, charts, and schedule, locked down, with every layer watched around the clock.
Watch an attack failSecure. Stable. Backed up. At every location you run.
A team of specialists based in Brandon, Florida, with 22,000+ devices in our care and thousands of extensions for hundreds of customers, across Florida and as far west as Utah.
Arrow keys to look, Enter to choose.
Pick your industry to see what we do
I am a dental practice.
at Harbor Oak Dental(example, type yours)
Your charts locked down and every call scored. Next: new patients booking from their phones.
A day at Harbor Oak Dental (example)
- 25yearsprotecting Florida businesses
- 22,000+devices in our care
- 14smedian support response
- 18minaverage ticket resolution
Cosaint Technologies service data. Hundreds of leading organizations count on us for their IT, security, phones, cameras and networks, from single offices to groups with locations across the state.
Referred to us? Call 813-430-4800 and talk to our team.
Here's what that means.
Desk phones and computers. Servers and firewalls. Switches and Wi-Fi access points. Security cameras. The phones and tablets your team carries. Every one of them patched, protected, backed up and watched around the clock, by the same team that answers when you call.
- Desk phones
- Computers
- Servers
- Firewalls
- Switches
- Wi-Fi access points
- Security cameras
- Phones and tablets
Built for multi-location businesses: medical groups and surgery centers, an eye care group with an optical shop at each office, senior-living operators, and professional firms with offices across the state.
Cybersecurity • All Inclusive • EVERY plan
You wouldn't go into battle without pants.
Complete protection shouldn't be an upsell.
Antivirus? Check. Firewall? Check. Backups? There's OneDrive.
See all 24, in technical terms
Every plan covers all 13 layers, your phones among them.
Cybersecurity · SHIELDS
Ransomware doesn't break in. It logs in.
Attacks on dental practices like yours start with MFA bypass through token theft, often from a phishing email to the front desk. SHIELDS watches every sign-in and closes the doors, around the clock.
With and without SHIELDS
Same attack. Two endings.
The attackA vendor's remote-access tool on the X-ray PC, running since the install three years ago.
Harbor Oak Dental
With SHIELDS, it never gets past the way in. Stopped at 6:58 am. Nobody's morning changed.
Pick a layer. See what stops you.
Websites
Built for the phone in their hand.
A site new patients can book from in three taps.
See the before and afterAI Powered Phones
Every call, scored.
Know who's winning patients, who's losing them, and which leads to call back.
Hear the calls worth your timeWe've seen it happen
It happened to one of our customers: an attacker stole her email session token from a home computer, and our identity threat detection shut it off before anything was touched.
2FA/MFA codes alone are not enough.
Got two more minutes?
How attacks get in
HIPAA says notify patients without unreasonable delay, and no later than 60 days after you discover a breach. Discovery starts the day you knew, or should have known.
45 CFR 164.404, Cornell LII
Websites
Same business. Better first impression.
New patients meet you on a phone. Here is a typical practice site today, and the one we would build.
- Built for the phone firstYour patients find you on a phone, so the phone gets the best version.
- Book and text from the siteEvery button lands on your AI Powered Phones line, so the reply comes from your team.
- Fast on a weak signalSmall pages, no slow plug-ins, and nothing that waits on a stranger's server.
- Kept current every monthNew hours, new photos, a holiday closure: text us from your number on file and we make the change. No login to forget.
AI Powered PhonesPowered by icepac.ai
Know which calls made you money, which lost it, and who was on the phone.
The calls a manager needs to hear, start to finish.
Phones come with every plan.
Now in use at Cosaint Technologies customers today. Next designed and being built.
Today at Harbor Oak Dental
Pick a call to watch it live
Example: Harbor Oak Dental is a sample dental practice. The calls, callers, staff and scores are made up.
- 9:12 am · Linda P. Crown: about to cancel
- 10:05 am · Ashley R. Auto-withdraw: two answers
- 12:40 pm · Andrea K. Invisalign: referral, not booked
- 2:20 pm · Hoa N. Toothache: sent elsewhere
Call 2 · 10:05 am · Inbound
Ashley R. Auto-withdraw: two answers
Ashley's Invisalign payment came out on the 1st again, and she got a second overdraft fee. Amanda said the withdrawal date can't change. On May 14, Samantha P. told her it could move to the 3rd. CSI flagged the two answers and alerted Marcus. He joined the call and promised to call her by Friday.
AI Powered PhonesCalls, texts, and AI notes
- Dentrix
- Eaglesoft
- Open Dental
- Curve
- Denticon
Next The AI note and the texts land in the chart, where your practice software supports it. Every call summary and text is in CSI today.
Your phones dashboard
A whole day at Harbor Oak Dental, at a glance
See who wins patients, who loses them, and what slipped through.
What you can look up on any patient, any office, any week
Patient Experience Reports: one patient's whole history
Your Monday email: what to act on this week Next
What else your phones could be doing
Pick a tile to see it at your office.
- Missed-call text-back Now
- Texting from your main number Now
- Reminders and confirmations Now
- Train new hires on live calls Now
- AI receptionist after hours Next
- Review requests from happy calls Next
- Unbooked treatment follow-up list Next
Hurricane mode: the storm takes the internet
Hurricane mode
The storm takes the internet. Your phones keep ringing.
When the storm takes the internet, calls fail over to 5G and follow your team to their phones. Your backups were already offsite.
Now 5G failover, call forwarding, texting, and offsite backup. Next one switch that does it all.
Text from Harbor Oak DentalWe're closed Tuesday for the storm. Dental emergency? Reply here and Dr. Ruiz's team will call you.
What a missed call costs you
What a missed call costs
Your numbers, nobody else's.
Fill in both. Nothing leaves this page.
Fill in both boxes to see the number.
Now Missed-call text-back texts back every missed call in seconds, from your main number.
Calls, texts, fax and scheduling
Every call, text and fax, in one place, for every location.
- Every location's faxes land in one shared inbox, sorted and searchable. Nobody walks to a machine, and nothing sits in a tray overnight.
- Texts and calls to your main numbers are answered by whoever is free, wherever they sit.
- Your schedulers see every call, missed call and text across every office on one screen, so no patient gets two different answers.
- One team runs the phones, the network they ride on and the security around them, so there's never a finger-pointing call between vendors.
Cosaint Technologies
Why Us?
Cosaint Technologies takes its name from the Old Irish cosaint (KUSS-int): to defend, to protect, to shield.
Defending Florida businesses since 2001. One of the first Microsoft Certified managed service providers. A person answers when you call, and from day one you have your own primary technician.
- 100%U.S.-based technicians
- HIPAABAA signed, risk assessment yearly
- Onebill for everything
- Referenceson request
25 years
Protecting Florida businesses since 2001. Hundreds of leading West and Central Florida organizations count on us.
22,000+ devices in our care
Watched around the clock. A person answers in 14 seconds (median), and the average ticket is resolved in 18 minutes.
Clients include
USF Health · Bopp and Tarver Pediatric Dentistry · All Seasons Wealth (Raymond James) · Bella Hermida CPA · Animal Rescue Coalition · First Baptist Brandon
Cosaint Technologies service data. References on request.
Tampa Bay, Lakeland, Orlando, Sarasota, and Bradenton.
Cybersecurity
- X-rays backed up on site and off site, every night.
Pick a circle to see it at a dental practice.
Why Us? · A day
A day at Harbor Oak Dental.
The first save comes before coffee.
Example: Harbor Oak Dental is a sample dental practice, not a client. The staff, callers and times are made up. Type your business name at the top of the page to see it in the hero, the attack replay and the website preview. Your name shows in the hero, the attack replay and the website preview. This day stays a sample.
6:58 am
Blocked before anyone arrives
A login attempt on the X-ray PC from overseas. SHIELDS blocks it and the overnight team closes the old remote-access tool.
9:12 am
A crown, kept
Linda calls to cancel. Samantha splits it across two plan years.
10:05 am
Two offices, two answers
Ashley hears a different billing answer than in May. Marcus is alerted mid-call.
10:15 am
Booked from a phone
A new patient books a cleaning from the site on her phone, in three taps.
12:40 pm
A lead with no time offered
Andrea asks about Invisalign and hangs up unbooked. She's on Jordan's list by 12:45.
2:10 pm
A portal email that isn't
An email 'from your insurance portal' asks Kayla to sign in. It never reaches her inbox.
2:20 pm
A family, sent elsewhere
Devin offers next Wednesday while the 2:40 slot sits open. Kayla calls back within the hour.
Straight answers
Questions we get asked
Something else on your mind? Call 813-430-4800 and a person answers.
What does managed IT from Cosaint include?
Remote monitoring and maintenance of your servers, workstations, and firewalls around the clock, with patching. A help desk by phone, email, or ticket, Monday to Friday 8 am to 5 pm, with an on-call engineer 24/7/365 for emergencies, with remote desktop help. Your own primary technician from day one, with our whole team behind them. SHIELDS cybersecurity in every plan. Projects are approved by you first, and support, monitoring, security, and phones come on one bill.
How fast do you answer?
Our median support response is 14 seconds, and the average ticket is resolved in 18 minutes. 83% of inquiries are fixed on the first call (Cosaint Technologies service data). When you call 813-430-4800, a person answers, not a phone tree.
Where are your technicians?
Every technician is U.S.-based. We are a local team of technicians in the Tampa Bay area, working from our office at 222 Bryan Road, Brandon, FL 33511.
Which areas do you serve?
Home base is Brandon. We serve Tampa Bay, Lakeland, Orlando, Sarasota and Bradenton, all of Florida down to Miami, and as far west as Utah. See managed IT in Tampa, IT support in Brandon, managed IT in Lakeland, and managed IT in St. Petersburg and Clearwater.
How does switching IT providers work?
On day one you get your own primary technician. In week 1 we gather every password, license, and vendor contact ourselves. In weeks 2 and 3 SHIELDS goes on after hours, and your phones keep their numbers, so nobody's morning changes. Your domain, numbers, and passwords always stay in your name, even if you leave.
Is cybersecurity extra?
No. SHIELDS comes with every plan, and every plan covers all 13 layers, your phones among them. It is not an add-on.
Free. 45 minutes. Yours to keep.
Let's find the open doors.
We talk through your security, phones, and website. Nothing to install, and it all happens on one call. You get a written security review and a plan you can carry out yourself, or with us.
How switching works
- Day oneYou get your own primary technician, with our whole team behind them.
- Week 1We gather every password, license, and vendor contact ourselves.
- Weeks 2 and 3SHIELDS goes on after hours, and your phones keep their numbers, so nobody's morning changes.
- AlwaysYour domain, numbers, and passwords stay in your name, even if you leave.